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Support

Galaxy Arena · IT HK SERVICE LIMITED · August 12, 2026

Use the tips below for common Galaxy Arena questions. For anything else, contact us through the MobPage contact page and include the details listed here. Purchase refunds are handled by Apple or Google under their policies.

Cannot find your ship

Choose Solo Arena → Skirmish → Beginner. Your ship has a bright lime YOU marker and the rival waits during the lesson.

Controls

Movement: drag the large green left control.

Aim and fire: drag or hold the blue right control. Rail Lance fires when released.

Pulse Bomb: hits, takedowns, and cores charge it. Tap the separate button only when it reads Ready.

Practice and restore

Practice: Solo Arena → Free Flight has no timer and passive drones.

Restore Commander Pack: Command screen → Commander → Restore Purchases.

Online issues

Confirm internet access and retry Online Quick Match. Solo missions remain available offline.

What to include when you contact us

Use https://www.mobpage.org/en/contact and include only what is needed: platform (iOS/iPadOS/Android), device model and OS version, Galaxy Arena version/build, a short issue description, and an optional screenshot. Include a purchase order ID only when resolving a purchase issue — never send payment-card details.

Contact Us

Public support URL: https://www.mobpage.org/en/apps/galaxy-arena/support